romer1.com Freeze Alert | Romer Enterprises | Rockwall, Texas
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❄️ Freeze Alert

Tenant Instructions & Emergency Contacts

Cold weather is expected, with temperatures dropping below freezing. These buildings are older, and frozen pipes can and will burst if precautions are not taken.

Please read and follow the steps below carefully.

✅ What To Do Before and During a Freeze

  • Keep all faucets dripping
    A steady drip, not a stream, helps prevent pipes from freezing.
  • Open cabinet doors under kitchen and bathroom sinks
    This allows warm air to circulate around plumbing.
  • Maintain heat inside the unit
    Do not turn heat off, even if you are away.
  • If you leave town
    Let the landlord know so the unit can be monitored. Leave heat on, faucets dripping, and cabinet doors open.
  • Check on neighbors if possible
    A frozen unit above or beside you can damage your unit.

⚠️ Warning Signs During a Freeze

  • Little or no water coming from a faucet
    This often means a pipe is frozen.
  • Unusual noises
    Creaking, popping, or hissing near walls.
  • Cold air blowing from cabinets or walls
  • Water pressure suddenly dropping

🚨 If a faucet stops flowing or barely flows:
Leave it open and notify the landlord immediately.

💥 The Most Dangerous Time: The Thaw

Most pipe damage becomes visible after temperatures rise, not during the freeze.

Watch closely for:

  • Water dripping from ceilings, walls, or light fixtures
  • Wet drywall, bubbling paint, or swelling baseboards
  • Musty or damp smells
  • Water pooling on floors, even small amounts

⚠️ Leaks often start slowly and then worsen quickly.

🚨 What To Do If You See a Leak

Act immediately. Do not wait.

  • Call the City of Rockwall to shut off water
  • Call the landlord immediately
  • If safe, place towels or containers to limit spread

❗ Why This Matters

During the 2021 freeze, power outages caused pipes to freeze and burst, resulting in significant water damage. These precautions are critical to preventing a repeat.

Your cooperation protects your unit, neighboring units, personal belongings, and the building as a whole.